Return Policy for Course Materials

 
  • No returns will be processed without a receipt or proof of purchase.
  • Returns are only accepted on course material purchased for the current term. 
  • No returns are accepted on course kit items.
  • All returns are subject to approval by Bookstore management.
  • To receive a full refund, returns of course materials for sessions of 8 or more weeks in length must be made by the term’s last day to drop classes.
  • TERM SESSION START DATE  DROP DEADLINE 
    SPRING 2026    8-week classes (1st half) JANUARY 20 JANUARY 27
    SPRING 2026     16-week classes JANUARY 20 FEBRUARY 3
    SPRING 2026     12-week classes FEBRUARY 16 MARCH 2
    SPRING 2026     8-week classes (2nd half) MARCH 23 MARCH 30
    SUMMER 2026     MAY 18  MAY 25

 

  • If a class is cancelled by JWCC, students have the same full-refund privilege 16-week courses.
  • Returns of course materials for sessions of less than 8 weeks in length is not guaranteed and is granted at the discretion of Bookstore management.
  • To return a text or other course material, the student must be actively enrolled or officially dropped for that material’s associated course in the current term in JWCC’s records.
  • Textbooks purchased in “new” condition must be returned in “new” condition. All materials must be free from writing, highlighting, water damage, torn or creased pages or covers, or other imperfections.
  • Textbooks sold as packages must be returned with shrink wrap intact (if applicable) and with all components (ex: disks, CD’s, study guides, access codes not accessed, etc.).
  • Student who has a class that is cancelled has the same return privilege as outlined in item #1 above for a full refund.
  • Refund Methods
    • Returns originally paid by Financial Aid (PELL, Student Loan, etc.) will be credited to the student’s account.
    • Returns originally paid by a third party will be credited to the student’s funding agency.
    • Returns originally paid by credit card will be credited back to the card used. The original credit card is required to process the return.
    • Returns originally paid by cash or check will be issued a refund check. This refund check cannot be issued until the original payment check has cleared. This typically takes 2 weeks from the date of purchase.