Return Policy for Course Materials
- No returns will be processed without a receipt or proof of purchase.
- Returns are only accepted on course material purchased for the current term.
- No returns are accepted on course kit items.
- All returns are subject to approval by Bookstore management.
- To receive a full refund, returns of course materials for sessions of 8 or more weeks in length must be made by the term’s last day to drop classes.
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TERM SESSION START DATE DROP DEADLINE SUMMER 2025 JUNE 9, 2025 JUNE 23, 2025 FALL 2025 8-week classes (1st half) AUGUST 18, 2025 AUGUST 25, 2025 FALL 2025 16-week classes AUGUST 18, 2025 SEPTEMBER 1, 2025 FALL 2025 12-week classes SEPTEMBER 15, 2025 SEPTEMBER 29, 2025 FALL 2025 8-week classes (2nd half) OCTOBER 15, 2025 OCTOBER 27, 2025
- If a class is cancelled by JWCC, students have the same full-refund privilege 16-week courses.
- Returns of course materials for sessions of less than 8 weeks in length is not guaranteed and is granted at the discretion of Bookstore management.
- To return a text or other course material, the student must be actively enrolled or officially dropped for that material’s associated course in the current term in JWCC’s records.
- Textbooks purchased in “new” condition must be returned in “new” condition. All materials must be free from writing, highlighting, water damage, torn or creased pages or covers, or other imperfections.
- Textbooks sold as packages must be returned with shrink wrap intact (if applicable) and with all components (ex: disks, CD’s, study guides, access codes not accessed, etc.).
- Student who has a class that is cancelled has the same return privilege as outlined in item #1 above for a full refund.
- Refund Methods
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- Returns originally paid by Financial Aid (PELL, Student Loan, etc.) will be credited to the student’s account.
- Returns originally paid by a third party will be credited to the student’s funding agency.
- Returns originally paid by credit card will be credited back to the card used. The original credit card is required to process the return.
- Returns originally paid by cash or check will be issued a refund check. This refund check cannot be issued until the original payment check has cleared. This typically takes 2 weeks from the date of purchase.